Support

We're here to help

Reach the team at support@commcons.shop or by phone at +44 7725593238. Monday to Friday, 09:00–18:00 UK time. We reply within one business day.

Billing & subscriptions

Change plan, switch monthly/yearly, update card or cancel from the Stripe customer portal. Cancelling keeps access to the end of the period.

Compose a message, switch tone or channel, render the announcement short and export the Message Kit. Draft is free to try.

Message Kits download as a .zip with markdown, text, PNG deliverables and, on Broadcast, a captioned .webm short.

We do not train models on your inputs. Uploaded brand assets are cleared after 30 days. See the Privacy Policy.

Does Clarion send messages for me?: No. Clarion drafts messages, briefs and shorts for you to review. It never connects to your email, chat or social accounts and never sends anything on your behalf. You decide what to send and when.
Is the output ready to send as-is?: Treat every output as a draft. AI writing can contain factual or wording mistakes, so you must check facts, figures and any legal, financial or HR implications before you send or publish.
Do you train models on my inputs?: No. We do not use your inputs or generated results to train models. Uploaded brand assets are processed only to produce your deliverables and are cleared after 30 days.
What do I actually get?: Multi-channel message drafts, a one-page brief, an announcement slide, social cards and — on Broadcast — a captioned announcement short. Everything exports in a single Message Kit.
How does billing work?: Clarion is a pure monthly or yearly subscription in USD. There are no credits or stored balance. Monthly allowances do not roll over. You can cancel any time and keep access until the end of the period.

Prefer to write? Use the contact form. For billing terms, see Refund & Cancellation and Terms of Service.

COMMSMASTERS CONSULTING LTD · 82 West Nile Street, Glasgow, G1 2QH, United Kingdom